We are committed to protecting our members’ privacy. The credit union requires any information marked as mandatory to register a user profile. Where you are not able to provide us with this information, we may not be able to create a user profile for you. Where we request further information about you not required for these reasons, we will ask you for your consent.
Commsave Credit Union Ltd may process, transfer and/or share personal information in the following ways:
For our legitimate interests
With your consent
Commsave Credit Union uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalised elements on the sites or to better prepare future content based on the interests of our users.
As stated above, we may use information that users voluntarily provide in order to create personalised quotations for services provided by us.
When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users, but we don't track which terms a particular user enters and is not associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas.
Commsave Credit Union tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Commsave Credit Union does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).
We will disclose information outside the credit union:
While countries in the European Economic Area all ensure rigorous data protection laws, there are parts of the world that may not be quite so rigorous and do not provide the same quality of legal protection and rights when it comes to your personal information.
The credit union does not directly send information to any country outside of the European Economic Area, however, any party receiving personal data may also process, transfer and share it for the purposes set out above and in limited circumstances this may involve sending your information to countries where data protection laws do not provide the same level of data protection as the UK.
The credit union will need to hold your information for various lengths of time depending on what we use your data for. In many cases we will hold this information for a period of time after you have left the credit union.
Commsave Credit Union Ltd will always retain some information on you for the following reasons:
Your rights under data protection regulations are:
Please see our website for more information.
The right to access
You have the right to access your personal data and details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. You can access your personal data by your account when logged into this website.
The right to rectification
You have the right to have any inaccurate personal data about you corrected and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
The right to erasure
In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include:
However, you may not erase this data where we need it to meet a legal obligation or where it necessary for the establishment, exercise or defence of legal claims.
The right to restrict processing
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are:
We will only otherwise process it:
The right to object to processing
You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the data is necessary for the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
The right to data portability
To the extent that the legal basis for our processing of your personal data is(a) consent; or (b) that the processing is necessary for the performance of our contract with you
You have the right to receive your personal data from us in a commonly used and machine-readable format or instruct us to send this data to another organisation. This right does not apply where it would adversely affect the rights and freedoms of others.
Right to withdraw consent
To the extent that the legal basis for our processing of your personal information is your consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
The right to complain to the Information Commissioner’s Office
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with the Information Commissioner’s Office which is responsible for data protection in the UK. You can contact them by:
Contact us about your rights
For more information about how your rights apply to your membership of the credit union or to make a request under your rights you can contact us by email to firstname.lastname@example.org or telephone 0303 0402 660. We will aim to respond to your request or query within one month or provide an explanation of the reason for our delay.
Commsave Credit Union Ltd
6 Duncan Close, Moulton Park, Northampton, NN3 6WL
Tel: 0303 0402 660